TERMS OF USE

Last Modified Date – June 17, 2025

1 Acceptance of the Terms.

  1. Accessing or using SEAD Services implies unconditional acceptance of these Terms.
  2. Users who do not agree to the Terms must stop using SEAD Services immediately.
  3. SEAD may modify, update, or revise the Terms anytime. Continued usage means acceptance of the updated Terms.

2 Definitions

  1. “SEAD” refers to Skill Enhancement and Development, including its owners, instructors, team members, representatives, and authorized staff.
  2. “User”, “Student”, “Participant”, or “Customer” refers to any individual enrolled in SEAD programs, accessing SEAD platforms, or using SEAD-provided content.
  3. “Services” include online courses, offline workshops, project-based learning, reports, assignments, mentoring, academic support, career development training, and all other educational offerings.
  4. “Platform” includes SEAD’s website, LMS, mobile applications, communication channels, payment pages, and any medium used to deliver Services.
  5. “Content” includes videos, modules, documents, PPTs, worksheets, templates, project files, assessments, Zoom sessions, and all digital materials owned or licensed by SEAD.
  6. “Personal Data” refers to any information provided by the User during registration or interaction with SEAD Services.

3 Eligibility

  1. Users must provide complete, accurate, and valid information during registration.
  2. Users under 18 years must obtain consent from a parent or legal guardian.
  3. SEAD reserves the right to verify User details and deny admission if required.

4 Scope of Services

  1. SEAD provides:

    • Online and offline skill development programs

    • Career development and academic training

    • Project-based learning and report preparation support

    • Internship-oriented learning modules

    • Workshops and skill sessions

    • E-learning content via LMS or digital platforms

  2. SEAD may update, modify, or restructure course content, module order, delivery methods, or trainers without prior notice as part of continuous improvement.
  3. SEAD does not guarantee placements, grades, academic outcomes, or job offers.

5 User Registration & Responsibilities

  1. Users must provide the following details during registration: Name, Age, Email ID, Phone Number, Address, College Name, Course Details, Project Data, and other required information.
  2. Users are responsible for maintaining the confidentiality of login credentials.
  3. Sharing accounts, passwords, or accessing SEAD content through unauthorized means is strictly prohibited.
  4. SEAD may suspend or terminate accounts involved in misuse, sharing, or violation of terms.

6 Data Collection, Privacy & Security

  1. SEAD collects Personal Data solely for educational, operational, administrative, and certificate generation purposes.
  2. Data may be used for:

    • Course access

    • LMS authentication

    • Communication and notifications

    • Performance tracking

    • Assignments and project evaluation

    • Service updates and improvements

  3. SEAD does not sell, rent, or distribute Personal Data to unauthorized parties.
  4. Personal Data is handled as per Indian IT Act and applicable data protection laws.
  5. Session recordings may be used for quality improvement, academic review, or future training. By joining, Users consent to being part of such recordings.

7 Payment Terms

  1. All course fees must be paid 100% in advance to confirm enrollment.
  2. Fees are non-transferable between Users or between different courses.
  3. Payment gateway charges, taxes, and convenience fees are non-refundable.
  4. SEAD is not responsible for payment failures or delays caused by third-party payment platforms.

8 Refund & Cancellation Policy

  1. SEAD offers up to 30% refund only under the following conditions:

    • Change of mind or personal reasons

    • Lack of attendance or participation

    • User-side technical issues (device, software, network problems)

    • Consumption of more than 20% of course content

    • Failure to follow instructions or deadlines

    • Non-attendance of live sessions

  2. Refund requests must be made within 7 days from the date of enrollment.
  3. All refund decisions are subject to SEAD’s verification and approval.
  4. Refund processing time is 7 to 14 working days after approval.

9 Prohibited Conduct

  1. All SEAD materials are the exclusive intellectual property of SEAD.
  2. Users are prohibited from:

    • Copying, recording, or distributing content

    • Sharing content with non-registered users

    • Uploading SEAD materials to social media or public sites

    • Commercializing SEAD content

    • Using SEAD content for teaching without written permission

  3. Violations may result in account termination, certificate cancellation, and legal action.

10 User Conduct Rules

  1. Users must:

    • Maintain professional behavior

    • Respect instructors, staff, and peers

    • Submit original work

    • Follow all academic and participation requirements

  2. Misconduct may result in removal from the program without refund.

11 Course Completion & Certification

  1. Certificates are issued only after:

    • Completing all modules

    • Submitting assignments and projects

    • Meeting attendance requirements

    • Complying with academic integrity

  2. SEAD may withhold certificates for incomplete work, missing documents, or violations.
  3. Certificates may be digitally verifiable.

12 Service Delivery & Technical Requirements

  1. Users must ensure they have a compatible device, stable internet, and updated software.
  2. SEAD is not responsible for issues caused by user device or network failure.
  3. LMS logs, access reports, and email delivery reports act as proof of service delivery.

13 Limitation of Liability

  1. SEAD is not liable for:

    • Internet or device issues

    • Delays from third-party platforms

    • Loss of user data

    • Academic or job-related expectations

    • Errors in user-submitted information

  2. SEAD’s maximum liability is limited to the fee paid by the User.

14 Indemnity

  1. Users agree to indemnify SEAD for damages, losses, claims, or legal fees arising from misuse of content, violations, or academic dishonesty.

15 Third-Party Tools and Integrations

  1. SEAD may use third-party platforms such as Zoom, Google Classroom, and payment gateways.
  2. Users must comply with each platform’s policies.
  3. SEAD is not responsible for outages or failures of third-party services.

16 Communication Consent

  1. By enrolling, Users consent to receive email, WhatsApp, SMS alerts, and updates.
  2. Users may opt out of promotional messages anytime.

17 Force Majeure

  1. SEAD is not responsible for delays caused by natural disasters, power failure, server outages, government restrictions, pandemics, or any situation beyond its control.

18 Dispute Resolution & Arbitration

  1. Disputes will first be attempted to resolve mutually.
  2. If unresolved within 30 days, disputes shall be settled through Arbitration under the Arbitration and Conciliation Act, 1996.
  3. Arbitration location: Chennai, Tamil Nadu.
  4. Arbitration language: English.

19 Governing Law & Jurisdiction

  1. This Agreement is governed by Indian law. Courts in Chennai, Tamil Nadu, shall have exclusive jurisdiction.

20 Contact Information

    • Email: support@thesead.in

    • Address: SEAD, No.34, Vasantham Nagar, Thiruninravur – 602024

    • Response time: Within 10 working days.